Mission/Mandate/Values

Mission Statement

By 2011, to address changing housing needs, Newfoundland Labrador Housing (Housing) will have improved housing conditions for low and moderate income households in Newfoundland and Labrador.

Mandate

Newfoundland Labrador Housing is a crown corporation whose mandate is to develop and administer housing assistance programs for the benefit of low to moderate income households throughout the province.

Our Corporate Values

The core values of an organization are the fundamental principles that guide the decision making and the behaviour of the people of the organization. The employees of Housing will focus their efforts during the planning cycle on the following values:

Values:	Each Person
Accountability	Answers for the obligations of his or her job assignments. Accepts responsibility for his or her actions. Follows through on requests and commitments.
Communication	Shares information, cooperates with one another. Listens to others' views and communicates with respect.
Leadership	Motivates others to perform to their maximum potential.
Customer Service	Seeks solutions based on needs and abilities. Shows initiative to find new ways to improve service and delivery.
Respect	Treats clients and other employees with courtesy and tolerance. Makes the workplace a productive and healthy environment. Welcomes another's culture, race, religion, creed, personal individuality and opinions.
Teamwork	Identifies opportunities to work with others to achieve goals. Works to promote the overall interests of the corporation. Adapts to changing priorities.