Mandate/ Values

Mandate

NLHC is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province.

Our Corporate Values

The core values of an organization are the fundamental principles that guide the decision making and the behaviour of the people of the organization. The employees of NLHC will focus their efforts during the planning cycle on the following values:

Accountability

• Answers for the obligations of his or her job assignments.
• Accepts responsibility for his or her actions.
• Follows through on requests and commitments.

Communication

• Shares information, cooperates with one another.
• Listens to others’ views and communicates with respect.

Leadership

• Motivates others to perform to their maximum potential.

Client Service

• Seeks solutions based on needs and abilities.
• Shows initiative to find new ways to improve service and delivery.

Respect

• Treats clients and other employees with courtesy and tolerance.
• Makes the workplace a productive and healthy environment.

Teamwork

• Identifies opportunities to work with others to achieve goals.
• Works to improve housing conditions.
• Adapts to changing priorities.